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Scottish Power has been in the business of supplying electricity and gas since the 1990s, successfully competing with competitors such as British Gas to also obtain an enviable position within English and Welsh markets. This means that thousands of people each month need to call the Scottish Power phone number in order to have queries answered.
With a variety of products and services available from Scottish Power, ranging from boiler care and business packages to dual fuel options and smart meters, it isn’t surprising that customer enquiries vary in nature. To discuss your requirements please contact Scottish Power’s team via the phone number provided – alternatively click onto their online ‘support centre’ at scottishpower.co.uk
Scottish Power – at-a-glance information
For your convenience we have compiled some of the most commonly discussed aspects of Scottish Power’s products and services, however please remember that a Scottish Power advisor will gladly tell you more. Call them on: (Calls cost 7ppm + network charges) 0843 515 6434
Arranging a quotation for electricity, gas, dual-fuel or boiler care
For a quick quotation click onto scottishpower.co.uk where you’ll find a convenient request form requiring your contact details, however if you’d rather not enter your personal information online please ask a Scottish Power representative for assistance – lines are open from 8am to 7pm and 9am to 1pm on a Saturday.
Please note that if you are an existing Scottish Power customer wishing to renew or upgrade, it is advisable to have your account details ready prior to calling.
Scottish Power Call Connection Phone Number – Opening Hours
For any issues with your Scottish Power account your first step is to contact the customer services department on the following contact number: (Calls cost 7ppm + network charges) 0843 515 6434. They are available between the following hours:
Monday to Friday 8am to 7pm
Saturday’s 9am to 1pm
Please note that lines are closed on Sundays and public holidays.
Billing, payments & tariffs:
If your current Scottish Power tariff is due to end you will receive either an email or letter detailing what the next step will be. If you have already had a letter but have misplaced it, please call Scottish Power’s customer service team on (Calls cost 7ppm + network charges) 0843 515 6434, also in the case of missing emails, please check your spam/junk file. Please note that if you do not specify which tariff you would prefer, Scottish Power will place you on their standard rate.
Managing your account online has numerous benefits including:
- For paperless billing discounts,
- secure payments, meter reading updates and more simply click online.
Despite its upsides, online account management isn’t for everyone – many customers prefer to discuss their situation, rather than enter personal details online – to speak with a member of the Scottish Power team please use the phone number provided.
Boiler cover & claims:
If you need to arrange for a boiler engineer to visit or if you need to make a claim, rest assured that emergency lines are open 24-hours a day, 365-days a year – there are also unlimited call-outs, all conducted by gas-safe engineers.
If you wish to arrange boiler cover through Scottish Power please be aware that there are two levels of protection, one with and one without excess fees. The most direct way to contact the customer service team is by calling our Scottish Power Call Connection Contact Number (Calls cost 7ppm + network charges) 0843 515 6434.
Writing to Scottish Power – Postal Address
If you have a complaint, need particular documentation or simply have a general enquiry that you would like to put into writing, please address it to:
Scottish Power Energy Retail Ltd,
1 Atlantic Quay,
Energy efficiency in the home:
There are small steps you can take which make a big difference when improving energy efficiency in your home – we have highlighted some handy money and fuel-saving hints.
Scottish Power Connect
In as little as one hour you could become a Scottish Power Connect customer, giving you the tools needed to control your heating from your mobile – potentially saving up to 60% off your fuel bill.
Did you know that you could lose around a quarter of your heating through your roof and up to a third through uninsulated walls? For further details on how to make significant heat (&money) savings please call the Scottish Power phone number provided.
Smart meters are the clever way to monitor how much energy you are using and on what – helping you to make an informed decision about the fuel consumption in your home. From up-to-the-minute usage amounts in £s and pence to more accurate billing, there are numerous benefits attached to using a Smart Meter – please don’t hesitate to ask about the many other advantages in addition to efficient Smart Meter installation.
If you’re having any kind of problem with your service, call the Scottish Power phone number and have their customer service staff answer your question.
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