Parcelforce – a subsidiary of the Royal Mail Group

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Although different versions of Parcelforce’s service have been in operation for almost as long its parent company Royal Mail has existed, Parcelforce was only officially founded as recently as 1990.

Previously run under names such as Parcel Post, Red Star Parcels and Royal Mail Parcels, Parcelforce has remained one of Britain’s leading distribution companies in the face of strong competition following the deregulation of the postal market.

As the company remains under the control of the wider Royal Mail group, the largest shareholder in Parcelforce is still technically the UK Government. The first of numerous attempts to privatise the business was made in 1992, but thus far any proposals to sell the brand have been met with indifference from both the general public and the stock market.

In stark contrast to the vast array of services offered by commercially owned brands such as DPD and DHL, Parcelforce offer three main products: next-day, two day express and time-guaranteed delivery (the latter of which is available on both UK and international parcels).

Parcelforce’s central hub is based in Coventry, and is ranked as one of the UK’s largest buildings. Having the ability to process almost 60,000 packages per hour mainly through cutting edge computing, it is the main sorting facility used by the company – with another 53 local depots based across the whole of Britain dealing with regional distribution matters.