Jobcentre Plus contact number
If you urgently need to get in touch with Jobcentre Plus for any reason, contact them on 0843 515 9429 now, and their helpful call centre staff will strive to resolve your issue immediately.
With the government desperately trying to clamp down on the benefits that are being handed out, one that is being most aggressively pursued is Jobseeker’s Allowance. After years of media attacks on those making JSA claims, many members of the public have an unfair perception of those signing on at their local Jobcentre Plus – and the Department of Work and Pensions are desperate to be seen to be taking steps with a number of different directives aimed at making sure people are not dependent on the benefit system. If you have found yourself in the unfortunate position of being unemployed, you can contact the customer service team on the Jobcentre Plus contact number in order to arrange your first appointment and begin the steps back into the world of work.
During what hours can I make a call to the Jobcentre Plus contact number?
The customer service team within the Jobcentre Plus central department are available to assist you with your enquiry between 8.00am – 6.00pm, Monday to Friday. The telephone line is closed at weekends and also on public holidays.
Their call centre is currently split into a variety of different departments. The Jobcentre phone number deals with matters for a range of different benefits. Currently, you can call them if you have issues with any of the following:
- Jobseeker’s Allowance (JSA)
- Incapacity Benefit
- Income Support
- Employment and Support Allowance (ESA)
- Maternity Allowance
- Social Fund
- Universal Credit
- Complaints, Amendments & Appeals
If your problem does not fit into any of the above categories, don’t worry. The switchboard staff will be able to direct you to a member of their team who will be able to offer further assistance or deal with your query themselves.
Phoning the Jobcentre contact number to alter or cancel an appointment
One of the main reasons that many have their Jobseeker’s Allowance stopped is thanks to a missed appointment at their local job centre. Given that they ask claimants to act as though seeking employment is their full time occupation, the expectations put upon those on Jobseeker’s Allowance can sometimes seem a little steep. However, you can avoid being penalised for a missed appointment by simply letting Jobcentre Plus know you will be unable to attend your arrange meeting and organising it for another time. If you are going to miss your appointment for any reason whatsoever, it is advised that you call the Job Centre Plus team immediately on their direct contact number – 0843 515 9429.
As long as your absences are infrequent, the staff at Jobcentre Plus should generally be able to make sure that your meetings are re-arranged for a time mutually beneficial for both you and the local branch. One common reason why a meeting has to be missed is illness – though, much like in work, the Jobcentre Plus may ask for a sick note from your doctor justifying your absences, especially if you miss a number of appointments.
Personal bereavement is another reason for many rearrangements – though it has been known for the Jobcentre to be particularly strict on how closely linked you are to the person who has passed away. One thing that any Jobcentre Plus will happily accommodate you for is having a job interview lined up, but again it is likely that they will need proof that you actually have one lined up, and it is always advised that you get in contact with them beforehand to let them know. Again, it is best advised to contact them immediately in the event of absence using our Jobcentre Plus phone number.
Will rearranging an appointment affect my Jobseeker’s Allowance claim?
If you repeatedly need to rearrange your meetings with Jobcentre Plus, it is likely that they will want to reassess you claim to ensure that you are on the correct benefit. If you are frequently ill, the chances are that you may be moved to Employment and Support Allowance – a benefit aimed at the currently unable to work for any reason. However, if you are unable to attend due to personal reasons on a number of occasions, Jobcentre Plus may judge you to not be seeking work and may suspend your benefits.
I need to send some forms through the post to the Job Centre Plus – what is the best address to use?
There is no central address as such for Job Centre Plus as each local branch can deal with your enquiry. You can post documents directly to them or take them directly to their office. In order to locate your local Job Centre Plus, you can use the following link or you can call the Job Centre Plus contact number on 0843 515 9429.
If you need to contact Jobcentre Plus for any reason – not just those listed above – you can get in touch using the phone number 0843 515 9429.
Jobcentre Plus contact number