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Need help with DHL tracking? Call (Calls cost 7ppm + network charges) 0843 515 9419 and have a member of their staff locate your parcel immediately.
One of the largest delivery companies in the world, DHL have an infrastructure and logistics team to match their enormous operations, dealing with thousands of items each day.
However, due to the volume of parcels that they manage, a certain percentage of packages are always prone to getting lost in the system – but, fortunately, their customer service team are normally able to help get things back on track.
What do I do if my DHL tracking number isn’t working?
Whenever a client sends something through DHL, they should automatically be allocated a tracking number in order to keep up with the progress of the delivery. However, in certain select cases, these codes simply do not work – which can be especially problematic if the package has failed to arrive as planned.
The majority of problems in relation to the DHL tracking numbers not working are normally down to the user inputting it incorrectly into the automated system, but it has also been known for the codes themselves to be faulty. In either case, the company’s staff have a reputation for offering accurate assistance to solve the matter.
What do I do if I have lost my DHL tracking number?
In most cases of a tracking number being lost, DHL customer service staff should be able to go about locating a package manually – as long as they are provided with exact details on the parcel (such as date, time and location of it being sent), the contact team will make their effort to retrieve the relevant information.
Unfortunately, the number of unique items put through their system each day means that sometimes an item cannot be manually tracked – and in these matters, it is normally worth complaining to the person who originally sent the item, or asking them to re-send the code.
What do I do if DHL have lost my parcel?
Despite having cutting-edge technology in place in order to prevent such issues, some customers have still reported that DHL are unable to track the parcel, which in effect means it has been lost. In these cases, it is recommended that the issue be taken up with their dedicated complaints team – and depending on the level of service taken out by the sender, a full refund and financial reparations for the lost item are normally offered immediately by staff.
If you have any problems with the DHL tracking service, call (Calls cost 7ppm + network charges) 0843 515 9419 and have their customer service team assist in your issue instantly.
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