CSA Contact Number

0843 515 9404

CSA Contact Number – 0843 515 9404

child support agency signThe Child Support Agency (CSA) are here to help families who have for whatever reason are experiencing a breakdown or have hit turbulent times. The CSA will help families work out a solution which is best for both parties and make sure the children involved are not negatively affected during this sad time. If you feel that you need to call the CSA Contact Number and would like to speak to somebody about arranging a meeting or child maintenance or even if you have a problem with an existing child support arrangement get connected through to the main CSA Phone Number on 0843 515 9404.

The Child Support Agency help arrange and negotiate payment arrangements for child support, usually where a child no longer lives with, but still has contact with one of their parents. You may need to ring them to arrange and discuss this financial support if you are looking after your child or children by yourself without any support from your ex partner. You can use the CSA as a mediator to help set up these arrangements, the CSA will sit with you during all meeting if necessary to make sure you are comfortable, the CSA will also chase up non paying parents if the need arises.

CSA contact number opening hours

The CSA Contact Number can be used between the hours of 8am to 8pm, Monday to Friday, and from 9am to 5pm on a Saturday, the CSA Phone Number and agents are not available on Sundays.

hands holding coinsIf you have an existing case you can also use the CSA Contact Number to call your local CSA office, this can be found on their government website or on any written correspondence that you have received from them. Your local office can also be used for making new applications and each has its own contact number local to you. The local offices include Belfast for Eastern England, Birkenhead for North West England, Dudley for the Midlands, Falkirk for Scotland and North East England, Hastings for South East England and Plymouth for South West England, we have listed the Local CSA Phone Numbers and Postal Addresses below for you.

Find out how the CSA works and can help you by watching the below video

Alternative ways of contacting CSA

When using any of the CSA Contact Numbers found on this page or freely within the public domain you will be required to identify yourself to the operator. To do this you need to make sure you have at hand your National Insurance number and your date of birth. In addition to phoning the agency you can also contact them by post at:

Child Support Agency,
National Helpline,
PO Box 55,
Brierley Hill,
DY5 1YL.

In addition to this, the CSA also have a variety of different ways in which they are able to deal with queries online. The Child Maintenance Options website is perhaps their main resource, allowing users to browse the full range of choices available before filling out an application. This can be accessed through http://www.cmoptions.org/.

CSA contact number departments

CSA numberAlthough all administered by the same central CSA number, there are a variety of different departments that phone calls are routed to depending on the reason behind the call. At the moment, they are mainly split into the following:

  • CSA applications
  • CSA options and eligibility
  • Local CSA offices
  • CSA Payments and CSA non-payments
  • Parentage disagreements
  • CSA complaints and appeals
  • General enquiries

Please be aware that if your query does not fit into any of the above categories, a member of the helpline team will still be able to deal with your question. All of the divisions of the CSA contact number operate the same opening times.

All of the above information and a full list of all contact numbers and postal addresses can be found freely within the Public Domain.

CSA Contact Phone Number

0843 515 9404

Published by on . Updated by Matt on .