BT Customer Service Number

0843 515 9037

BT Customer Service Number 0843 515 9037

BT customer service numberOur BT Customer Service Number will directly route you to the main BT Customer Services Switchboard, dont waste your time with trying to find the number of the right department for the right product, our BT Customer Service Number will send you right there.BT, provider of home and business Telecommunication, Broadband and Television services throughout the UK to many millions of clients, therefore I am sure you can imagine it can be tricky getting through to the correct department within BT support helplines.

BT Customer Service Number information

BT Customer ServiceBy calling BT Customer Service on 0843 515 9037 you will be presented with 2 options; Option 1 will ask you to choose from Sales, Billing, Moving Home, Faults or Technical Help – You will then be prompted to enter your BT Phone Number using your keypad – If you do not have number simply hold on the line and you will be asked if you would like to connect to BT Customer Services – Home or BT Business, choose your option accordingly and you will be transferred to an operator who will assist.

Option 2 will connect your call to an operator (Note you may well be transferred several times by the operator to ensure you connect to the correct department)

Alternative BT customer service contact details

BT customer servicesWe strongly believe that customers still prefer to talk and discuss information relating to their account as well as to purchase new products and service and be informed of the best available deal directly with a Customer Service Agent, we have sourced the best numbers for hundreds of business throughout the UK to help you route directly to a Customer Service agent.

However, there are other ways in which you can get in touch with BT. They currently offer live chat functionality through the contact us page of their official website, through e-mail via a contact form, whilst also offering assistance by post at the following address:

BT
81 Newgate St,
London
EC1A 7AJ

BT contact number department opening times

Although they can be phoned through one central number, the BT contact team is divided into a number of different departments. These all operate slightly different opening times, as are detailed below.

Department Opening times
Billing and Accounts Monday – Friday: 8am – 8pm
Saturday – Sunday: 9am – 6pm
Order queries Monday – Friday: 8am – 8pm
Saturday – Sunday 9am – 6pm
Moving Home Monday – Friday 8am – 9pm
Saturday: 8am – 8pm
Sunday: 9am – 6pm
Technical Support 24 hours a day, 7 days a week
Product Information Monday – Friday 8am – 9pm
Saturday: 8am – 8pm
Sunday: 8am – 6pm
Feedback and Complaints Monday – Friday 8am – 9pm
Saturday: 8am – 8pm
Sunday: 9am – 6pm

BT customer serviceAs more and more business within the UK are moving towards an automated customer service solution to reduce overheads and business cost we feel that this will affect the customer experience and level of service which we feel loyal customers do not deserve therefore we will continue to find the very best numbers to direct your calls to a person and not a machine.

BT Customer Service Phone Number

0843 515 9037

Published by Daz on . Updated by Matt on .

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