ASOS Returns

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Need to organise ASOS returns? Call (Calls cost 7ppm + network charges) 0843 515 8128 and have a member of their customer service team arrange an exchange or refund for your item now.

From humble beginnings as a small web-store at the turn of the millennium, ASOS has become one of the main names in British high-street fashion – despite still only operating online. One of the major problems with not having any physicals stores is that customers are left guessing whether an item will suit them or if it will even fit until it actually turns up – which is why many people need to arrange returns to the company every day.

Organising ASOS returns

Unlike a number of their rivals, ASOS have made it relatively easy for customers to return products that they don’t like or no longer want – and this has been one of the main reasons why trust in the brand has grown so markedly in recent years.

Whether the jeans don’t fit, the dress doesn’t suit you or you’re just the indecisive sort, returning clothing to ASOS is simple – upon making a call to their dedicated customer service number, a member of the contact team will be able to arrange a pick-up of your order at a time to suit you.

Exchanges and refunds for ASOS returns

One of the number of things that the ASOS team are able to administer is the process following the return of your item to the company. In most cases when a piece of clothing is unwanted, the customer is likely to simply request a full refund for their product – and funds are normally deposited back into the account they were taken from within 5 working days.

However, in circumstances where the wrong size or colour of an item has been ordered, the ASOS team are able to organise an exchange – with any difference in price between the original product and its replacement being fully refundable.

ASOS returns contact number opening hours

One of the major faults with ASOS’ customer service is their hesitance to advertise their contact numbers through their official website – making opening times even more difficult to find. However, it is believed that the ASOS returns department operate hours of 9am to 5pm Monday to Friday, while being completely closed during weekends and Bank Holidays.

If you’re not happy with the item that you’ve purchased, contact the ASOS returns team now on (Calls cost 7ppm + network charges) 0843 515 8128 – one of their staff will be able to organise a refund or exchange to suit you.

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