Sky contact number
Having problems with your Sky television, broadband or landline service? Contact their customer service team by phoning 0843 515 8193 now and take the first steps towards resolving your issue.
The UK’s largest supplier of satellite television since their launch in 1990, Sky have now become an all-inclusive provider – offering broadband internet and home phone coverage as well as their subscription TV deals. Competing alongside the likes of Virgin Media and TalkTalk for custom, Sky still remain the most popular brand in paid broadcasting – largely thanks to their Sky Movies, Sky Sports and Sky Atlantic brands.
I have a problem with my Sky service – who should I contact?
Although they are one of the most trusted brands in the UK, the amount of people that they have dependent upon every aspect of their service means that there are bound to be some who are left feeling aggrieved at the product they’re being supplied with. Their last public estimate suggested that Sky has around 10 million consumers who use them for one or more package – and, unfortunately, a small but significant percentage of that figure do experience difficulties.
Although there are a number of different portals through which customers are encouraged to get in contact with the company, most people still report that calling the Sky customer service phone number is the best method to get your problem solved in the most efficient manner.
What will happen when I contact Sky?
The actions that the contact centre staff will take depends mainly on what difficulties you are experiencing.
For problems with your Sky HD + box, broadband modem or landline phone, most customers report that their technical support team will strive to resolve the matter over the phone – and, if they can’t, they will book a mechanic to be sent to your home to get your service back up to standard. Faults in the Sky network remain rare, and having to wait for the issue to be solved can be a hassle – but it is unlikely that they will fix themselves without outside intervention.
However, the majority of phone calls made to Sky are done in order to log a complaint. Perhaps the most common disputes are over billing – with some customers feeling that they have been overcharged or misled over the pricing for a product.
Another frequent issue is people feeling that the service that Sky are providing isn’t adequate – with choppy picture quality on certain channels and slow broadband speeds being two of the most numerous reasons why people feel let down.
While some people will stay silent about an issue, the only way you can get the service you deserve is by phoning the Sky contact team and letting them know your grievances.
What services can the Sky contact number help me with?
One of the advantages of Sky not offering the same broad range of products that their competitors do (for instance, both TalkTalk and Virgin Media are mobile network providers, adding even more value to their customers) is the fact that the majority of their customer service team will be able to help you with most issues about your account, regardless of who you speak to.
Despite this, Sky do have individual departments who specifically deal with each aspect of their business – and their contact number will normally be able to direct you towards a member of staff specially trained in whatever matter has caused the call.
As it is their most popular service, the Sky TV division receives the most calls on a day to day basis. However, their landline and broadband departments still speak to a large volume of customers – and all are trained to the high standards Sky demand of their staff.
Contact the Sky customer service team now on 0843 515 8193 and take the first steps towards getting your television, broadband and landline coverage back on track.
Sky contact number